Privacy Policy

We collect the following categories of information:

• Account information: your name, username, email address and phone number provided at registration.
• Transaction information: the services you buy (data, airtime, cable, electricity, exams, etc.), amounts, recipient phone/meter/smartcard numbers, wallet balance and payment references.
• Verification information (optional): where you choose to verify your identity (KYC), details such as BVN/NIN as required by applicable regulations.
• Device & usage information: device model, operating system, app version and basic diagnostics used to keep the Service secure and reliable.

• To create and manage your account and wallet.
• To process your transactions and deliver the services you buy.
• To provide customer support and respond to your requests.
• To detect, prevent and address fraud, abuse and security issues.
• To send you transaction receipts and important service notices.
• To comply with legal and regulatory obligations.

Wallet funding is handled through licensed payment partners using a dedicated virtual account assigned to you. We do not store your full bank card details. Payment partners process funding transactions under their own security standards and policies.

We do not sell your personal information. We share information only as necessary to operate the Service, including with:

• Service and network providers required to fulfil your purchases (e.g. telecom networks, disco and cable providers).
• Payment and verification partners that process funding or KYC.
• Law enforcement or regulators where required by law or to protect our rights and users.

We use industry-standard safeguards to protect your information, including encryption of sensitive data in transit and at rest, secure credential storage on your device, transaction PIN protection and optional biometric authentication. No method of transmission or storage is completely secure, but we work continuously to protect your data.

We retain your information for as long as your account is active and as needed to provide the Service, comply with our legal obligations, resolve disputes and enforce our agreements.

• Access and review the personal information in your account.
• Request correction of inaccurate information.
• Request deletion of your account and associated data, subject to legal and settlement requirements. See how to delete your account — you can also request it from within the app or by contacting support.

The Service is not directed to children under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above and, where appropriate, communicated in the app.

If you have questions about this Privacy Policy or your data, contact us at [email protected] or through the support options in the app.